Case Studies

Service Delivered: Creation of Accessible PDF Templates and Data Migration from Legacy System to Quadient Inspire

Project Duration: January 2024 – December 2024

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Edita Prima supported a major Finnish bank and insurance company in upgrading its document production. Focused on financial well-being and sustainability, the bank transitioned from a legacy system to Quadient Inspire Flex to centralize communications and improve efficiency. Edita Prima provided and implemented a solution which enables the delivery of accessible communications and documents as well as Edita Prima continues to support the client in continuous services.

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Why did they choose us?

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• Certified CCM consultants 

• Successful large (500MD+) and smaller projects 

• Accessibility experts to insure compliant documents 

• Holistic expertise across IT landscape

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Edita Prima provides a document management -solution (Edita Prima Core) to a leading Finnish insurance company. Document management -solution enables the client to manage and distribute all their customer materials from forms to insurance documents. Edita Prima Core guarantees that public and internal channels always display the correct version of the documents without manual intervention – ensuring compliance and accuracy as well as reducing administrative work.

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Why did they choose us?

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• Decades of experience in document management

• Experienced technology consultants and service team

• Accessibility experts to insure compliant documents 

• Holistic expertise across IT landscape

 

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This case demonstrates how Document Design plays a critical role in ensuring accessible and compliant customer communication. 

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Edita Prima’s document design experts ensure that all new business documents at a major Finnish bank meet the regulatory accessibility standards. Focused on financial well-being and sustainability, the bank highly appreciates a reliable partner that ensures compliancy with a proactive and professional service provision. 

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Why did they choose us?

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• Accessibility experts ensuring compliance with regulatory standards

• Deep expertise in planning, layout, and creation of business documents

• Seamless integration with existing IT systems and processes

• Strong focus on financial sector and regulated industries

 

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This case demonstrates how Transactional Print plays a critical role in ensuring customer communication. 

Edita Prima delivers rapid and cost-effective marketing communication services that help our client reach their customers easily and efficiently. The client provides data and address lists, which Edita finalizes, prints, envelopes, and distributes upon approval. Delivery channels include Posti, Jakeluyhtiö Suomi, and digital mailboxes like Kivra and OmaPosti. 

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Why did they choose us?

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• Multi-Channel Delivery with Cost Efficiency 

• Advanced Production Technology and Quality Assurance 

• Transparent Reporting and Performance Tracking 

• Tailored Service with Dedicated Contact

 

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A nationwide association network needed to modernize its council election process from candidate nomination to hybrid voting (digital + postal) and result reporting. The goal was to ensure a seamless experience, strong security, and compliance with election rules while reducing manual errors and maintaining confidentiality.

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The solution included:

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• Candidate nomination service with strong authentication

• Management application with role-based access and integrated communications tools

• Photo upload and candidate gallery 

• Hybrid voting: secure online voting combined with postal ballots

• Real-time reporting and final result calculation

 

All components were delivered under one project management model to eliminate integration gaps and unclear responsibilities.

 

What was delivered to meet the customer’s expectations?

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• Seamless hybrid experience: One provider managed the entire chain, reducing complexity and risk.

• High security and compliance: Strong authentication and EU-based hosting ensured trust and regulatory clarity.

• Improved voter experience: Clear login process and transparent reporting minimized support needs.

• Scalable service model: The same comprehensive solution successfully served dozens of organizations within a nationwide network, all under one unified service model and delivery framework.

 

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